Privacy Policy

Last updated: March 2026

Data Controller

Hotel MB & Hotel Narona
Ul. Matice hrvatske 6, 20350 Metković, Croatia
Email: info@hotelmb.com
Phone: +385 20 681 555

What Data We Collect

Contact Forms

When you fill out a contact form, event inquiry form, or table reservation form, we collect your name, email address, phone number (if provided), and message. We use this data solely to respond to your inquiry.

Newsletter Subscription

If you subscribe to our newsletter, we store your email address. You can unsubscribe at any time via the unsubscribe link in every email.

Analytics

We use Cloudflare Web Analytics, a privacy-friendly analytics platform that does not use cookies and does not collect personal data. Cloudflare Web Analytics is fully compliant with GDPR. No IP addresses are collected, no cookies are used, and no cross-site tracking is performed.

Cookies

This website does not use tracking cookies. Cloudflare Web Analytics operates without cookies.

Legal Basis for Processing

We process your personal data based on:

Your consent (contact forms, newsletter)
Legitimate interest (analytics without personal data)

Your Rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data
Restrict processing
Data portability
Object to processing

To exercise any of these rights, contact us at info@hotelmb.com.

Data Retention

We retain contact form data until your inquiry is resolved, and no longer than 12 months. Newsletter email addresses are retained until you unsubscribe.

Third-Party Data Sharing

We do not sell or share your personal data with third parties, except with service providers essential to operating our website (hosting, email service).

Contact for Privacy Questions

For any privacy-related questions, contact us at info@hotelmb.com.